Last Updated: September 11, 2024
Thank you for visiting PsyCare – an online counseling platform designed for individuals and couples looking for personalized therapy sessions from qualified counselors. We are happy to provide you with the opportunity to visit and use our platform for support and guidance in navigating life's challenges.
PsyCare's website collects and uses personal data in accordance with the following paragraphs. This privacy policy explains how we gather and use data from our website visitors. We hope that this information is useful to you.
PsyCare's Privacy Policy statement deals with the following;
Where does this privacy policy apply? This privacy policy is applicable to the website functioned by PsyCare
It is noteworthy that this privacy policy is applicable to information submitted and gathered online only through PsyCare, and is not applicable to any information collected offline through this platform. Moreover, this policy applies only to this website maintained by PsyCare and not any other resource, companies, or organizations associated with it. PsyCare, is unaccountable for any third-party content, user-provided information, or events mentioned on such sites.
What type of information PsyCare collects and uses? PsyCare stores user-provided information in the highly secured database as they need to furnish their personal data while registering through this platform. The personally identified information collected through this platform is only used to coordinate with our third-party affiliates and will appear in;
PsyCare Registration Form Individuals who want to avail the services provided through PsyCare need to register on the platform. For this, website users must provide the required information such as name, address contact information, etc.
PsyCare will use this data only to contact the Users seeking online counseling for which they have registered with us.
PsyCare Online counseling Form PsyCare offers online counseling s to individuals, couples and teens in the United States. Users must provide their name, date of birth, contact information, and medical history. They must agree to the terms and conditions of the service. Users will be able to schedule an appointment with a therapist within 24 hours.
Individuals who intend to use this platform must provide all information related to the aforementioned activities he performs on the site for smooth consultation processing.
User Complaints Sent to the Support Team Occasionally, our customer support team receives inquiries and complaints from the users regarding PsyCare services. The concerned personnel review the customer(s) messages and respond accordingly through the same email address they received the request.
PsyCare Surveys PsyCare may conduct periodic surveys that are managed through internal profiling and demographic data of the registered users.
General Information Confined in Email PsyCare’s website may carry several links using which anyone can email us. PsyCare collects the personal information of the sender and is controlled in the email to review and reply to the customer's questions and/or remarks regarding our services.
Any method we use to collect user information and how it will be used will make no difference to our services. We collect only the most important information we may need to accomplish our online requirements to meet our legitimate business objectives.
What will happen if a user refuses to submit personal information to PsyCare? If a user doesn’t want to provide us with his personal information whenever required on the website, he will be unable to access some important sections of the site and may significantly limit the consultation services we offer through this platform. However, we do not ask for any information from the website visitors while using our website. We only ask for specific information from the users who register with us.
Does PsyCare use cookies, track IP addresses or use other passive means to collect website visitors’ information? Yes, PsyCare uses cookies and other IP tracking technologies to collect user information.
Cookies: PsyCare, like all other online service providers uses cookies to perform, manage and control different website functionalities without trouble.
IP Addresses: PsyCare might collect the IP addresses of the website users for online protection and safety purposes.
Who is collecting my personal information? The information that you reveal while visiting our website is accumulated by PsyCare or a vendor on behalf of PsyCare and is used in different ways stated above.
To whom does PsyCare share my personal information? From time to time, PsyCare may share your personal information with vendors who use it merely to offer assistance for the internal processes of PsyCare’s website (e.g., technical support, consultation order fulfillment, and email notifications). No one from PsyCare or its associate vendors/business affiliates will use this information for any other purpose and settle to preserve the accuracy, privacy, and safety of our provided data.
It’s part of our business policy not to rent or trade user information. However, we may release the personal and medical information of the PsyCare user to outside third parties (e.g., therapists, counselors) as defined in this document. In addition, we may also share user information when obliged to do so according to the state law and as justified in the good scenario to obey the legal proceedings, protect the rights and possessions, and answer any claim to ensure the safety of PsyCare, its users or the public.
PsyCare’s policy regarding links to third-party websites PsyCare users, while visiting and using this platform may be directed to other websites like social media platforms that are not in our control. Therefore, we are not responsible for anything related to such sites. Since we don’t promise and are not answerable about the policies and terms of use of these websites, we recommend our users review the policies of those third-party sites before submitting any information to them.
How to access and change your personal information? PsyCare’s users can check, update and remove any of their personal information from their account. For any other information that we may have collected by other means, they need to submit a request via email.
What security measures PsyCare take to protect user data and consultation orders taken through the site?
Secure consultation order: In order to protect your personal information including your credit card details during online counseling order placement on our website, we use SSL (Secure Socket Layers) technology. SSL technology encodes a user’s order information through his browser before spreading it to our site’s secure server. SSL technology and our business standards are intended to avert anyone except the operators of our website from watching and controlling the user's personal information and order details.
In addition, PsyCare takes the following precautionary measures to cyber-protect your information shared via this platform.
Passwords: We strongly suggest our website users not to share their password (of their registered account with us) with anyone. PsyCare or any of its operators or business affiliates will not indulge in any unsolicited communication (e.g., unwelcome communication like emails, phone calls, letters, etc.) with our users and never ask for their passwords.
Remember, no data transmission is 100% secure over the internet. However, PsyCare takes all possible measures to protect user data from illegal access and use, but cannot guarantee complete protection from cyber-attacks.
Revisions to the Notice: PsyCare holds the right to change, modify or remove any of the terms mentioned in this notice at any time. The transformed terms will become immediately effective and apply to all cyber-protected personal and health information of the users that we sustain.
Legal Rights and Complaints: You can make an inquiry or complaint to our Support Team if you have any questions/concerns regarding PsyCare’s services or if you think that your data protection rights have been dishonored.
Contact Us: contact@psycare.com